Talk to Clairo
For Maryland DDA Community Pathways families

You deserve more from your Maryland DDA services.

More choice. Better support for caregivers. Less administrative burden for families.

Whether your services are traditionally managed or self-directed, Clairo Care was built to put participants and the people providing their care first.

Choose caregivers you know and trust
Competitive caregiver wages
More flexibility and transparency
We handle the administration

Built around your care team.

The people who know the participant best should be at the center of care.

Bring caregivers you already know
Qualified family and friends may be eligible
Clairo handles payroll, compliance and support

Different models. Different challenges.

What does your experience look like today?

Maryland families receive DDA services in different ways. The challenges aren't always the same — and neither should the conversation be.

Traditional services

You may want more control.

For families receiving services through an agency-based provider.

Little say in who is assigned to provide care
Difficulty recruiting and retaining great caregivers
Caregiver turnover disrupting important relationships and routines
Limited flexibility around schedules and daily life
Limited visibility into how service funding supports your care team

What families often want

More choice, stronger caregiver relationships, and a provider built around the participant.

Explore Clairo for traditional services →

Self-Directed Services

You may want to protect the control you already have.

For families who value the flexibility and caregiver choice they've built through SDS.

Uncertainty around changing DDA rules
Concern about maintaining caregiver wages
Questions around the 60/40 framework and budget flexibility
Administrative and employer responsibilities
Concern about keeping caregivers already trusted by the participant

What families often want

To keep the people and flexibility they value while reducing uncertainty and administrative burden.

Explore options for SDS families →

One model built differently

Clairo gives families another option.

Clairo is a Maryland DDA provider agency designed to combine professional administrative support with more choice, flexibility, and caregiver focus.

1

You choose the people.

Bring caregivers who already know and understand the participant, including qualified family and friends when permitted.

2

We invest in caregivers.

Our low-overhead model is designed to direct more of the available service funding toward the people actually providing care.

3

We handle the rest.

Clairo manages hiring, payroll, training, billing, compliance, and provider administration so families don't have to.

The goal isn't to tell families which model is better.

It's to give families another provider option that puts the participant, the caregiver relationship, and quality of care first.

See if Clairo fits

More for the people providing care

More of the funding reaches your caregiver.

Clairo's low-overhead model is built to prioritize the people doing the work — with competitive wages, mileage reimbursement, and benefits for eligible caregivers.

Hourly Rate

$31.50–$51/hr

Base hourly range

Mileage Reimbursement

4 miles per hour worked

Reimbursed per shift

Health Benefits

Health Insurance & PTO

For eligible caregivers

Quarterly Wellness

Whatever restores you!

A quarterly wellness benefit

See full wages & benefits →

*Wages vary by service, participant circumstances, available service funding, employee eligibility, and other applicable factors.

How it works

More choice doesn't have to mean more work.

We'll help you understand your options, build around the participant's care team, and handle the provider administration behind the scenes.

1

Talk with us

Tell us about the participant, current services, care team, and what isn't working today.

2

Explore your options

We'll explain which services Clairo may be able to provide and what a transition could look like.

3

Bring your care team

When appropriate, caregivers the participant already knows and trusts can apply to work through Clairo.

4

We handle the administration

Clairo manages onboarding, payroll, training, billing, compliance, and ongoing provider support.

See the full process →

Trusted relationships matter

Care works better when the right people are providing it.

A participant shouldn't have to give up trusted relationships just because an agency is providing the service.

Clairo is built to make it easier for participants to receive support from people who already understand their routines, preferences, communication, and goals.

Existing caregivers can apply
Qualified family and friends may be able to work through Clairo
Participants remain involved in decisions about their care team
Clairo provides the employment and provider infrastructure behind them
Learn how bringing your caregiver works →

Services

Support built around the person.

Clairo provides Maryland DDA services with a focus on participant choice, trusted caregivers, and strong support for the people delivering care.

Explore all services →

Personal Supports

Everyday support, built around the participant.

Support with daily life, independence, routines, community participation, and individual goals.

Community Development Services

A meaningful life in the community.

Support for community participation, skill building, relationships, activities, and greater independence.

Nursing Supports

Professional support when nursing is part of the plan.

Nursing support delivered within the participant's approved DDA services and individual plan.

Employment Supports

Support for meaningful work.

Help to explore, find, learn, and keep work that fits the participant's interests and goals.

Start where you are

Find the path that matches your family.

I use traditional DDA services

I want more choice in who provides my care.

Explore traditional services →

I currently self-direct

I want to understand my options without automatically giving up SDS.

Explore SDS options →

I'm new to DDA services

Help me understand how Clairo works.

Start here →

I'm a caregiver

I want to learn about wages, benefits, and joining Clairo.

Caregiver information →

About Clairo Care

Participants deserve choice. Families deserve support. Caregivers deserve to be valued.

Clairo Care was built around those three ideas. Our goal is to make provider services feel more human, more transparent, and more centered on the participant.

Frequently asked questions

A few things families usually want to know.

Is Clairo a traditional provider or Self-Directed Services?

Clairo is a provider agency for the services Clairo delivers. Our model is designed to preserve many of the things families value — caregiver choice, strong compensation, flexibility, and participant involvement — while Clairo handles provider administration.

Can my current caregiver work through Clairo?

Often, existing caregivers can apply to become Clairo employees, subject to service requirements, qualifications, onboarding, and the participant's individual circumstances.

Do I have to leave SDS completely to use Clairo?

Not necessarily. Depending on the participant's plan, services, authorizations, and DDA requirements, selected services may be delivered by Clairo while other applicable services remain self-directed.

Does Clairo handle payroll and compliance?

For services delivered by Clairo, Clairo handles its associated employment, payroll, training, billing, compliance, and provider responsibilities.

View all FAQs →

Let's talk

You don't have to figure it out alone.

Every participant's services, caregivers, and circumstances are different. Talk with someone at Clairo and we'll help you understand whether our model could be a fit.

No pressure. Just a conversation about your options.

Talk to Clairo