You can have the administrative support of a provider agency and much more say in who provides care.
Clairo Care is a Maryland DDA provider agency built so families stay involved in building the care team — while we carry the payroll, compliance, and paperwork.
What families tell us
Good providers work hard, and many families are well served. These are simply the frustrations we hear most often — and the ones Clairo was designed around.
Who provides care
Staff are assigned rather than chosen, and families have little influence over the match.
Caregiver turnover
When a caregiver leaves, routines, communication, and trust have to be rebuilt from scratch.
Retaining strong caregivers
Families find someone excellent, then have little ability to help keep that person in the role.
Caregiver compensation
Little visibility into how much of the service funding reaches the person doing the work.
Scheduling and flexibility
Processes designed around the agency rather than the participant's week.
Family and friends as caregivers
Families often want a trusted relative or friend to provide support where that is permitted.
A side-by-side look
Written neutrally — every provider is different, and this describes what Clairo does rather than what anyone else does wrong.
Bring your existing caregiver
If the participant already has a caregiver who knows their routines and communication, that relationship is worth protecting. In many cases that caregiver can apply to become a Clairo employee and keep providing support.
Subject to service requirements, caregiver qualifications, onboarding, DDA rules, and the participant's individual circumstances.
Let's talk
Tell us about the participant, the current provider, and the caregivers you'd like to keep. We'll walk through whether Clairo could be a fit.
No pressure. Just a conversation about your options.