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About Clairo Care

Participants deserve choice. Families deserve support. Caregivers deserve to be valued.

Clairo Care was built around those three ideas.

We are a Maryland DDA provider agency (and a Pennsylvania ODP provider) built to make provider services feel more human, more transparent, and more centered on the participant.

Talk to Clairo How Clairo works

Why we exist

Clairo Care exists because the traditional model wasn't working for everyone.

Our mission

Too much funding meant for care was getting eaten up by overhead, while caregivers — the people doing the hardest, most important work — were underpaid and unsupported. At the same time, the caregiver staffing crisis has made it harder for families to find and keep trusted staff, and some providers still hesitate to hire family members at all.

Our plan

Instead of layering on overhead, we built a technology-first company that automates the administrative work that used to require large teams. That efficiency means more of every dollar can go to the people actually providing care.

At the end of the day, Clairo Care exists because families deserve better support, caregivers deserve to be valued, and we believe technology can help deliver both.

What we hold to

Five principles that decide how we build.

1

People first

The participant is the point. Every process gets judged by whether it makes their life better.

2

Trusted relationships matter

Continuity of care is not a nice-to-have. Knowing someone well is part of supporting them well.

3

Caregivers should be valued

Compensation, training, and support for caregivers are the foundation of quality care.

4

Administration should support care

Paperwork exists to serve the work, not the other way around. We automate what we can.

5

Transparency matters

We publish what we pay and say plainly what we can and cannot do.

We empower I/DD families

People first, with trusted family and friends supporting each participant.

Hire the people who know them best

We make it easier for families to build a care team around people the participant already trusts — our technology handles the complicated parts behind the scenes.

Simple tools, better care

Our app keeps everyone connected. Daily updates, clear schedules, and secure records mean consistent, high-quality care.

Live fully and independently

Support is built around the goals in the participant's own plan — community, relationships, skills, and independence.

Where we work

Maryland and Pennsylvania.

Clairo Care provides services to families in Maryland through the DDA and in Pennsylvania through ODP. Available services and requirements differ between the two states.

Maryland — DDA Community Pathways services
Pennsylvania — ODP services
Support from a named coordinator, not a call queue

Let's talk

Want to know if we can help your family?

We'll be straight with you about what Clairo can and cannot do for your participant's situation.

No pressure. Just a conversation about your options.

Talk to Clairo