Talk to Clairo
Tell us a little about the participant and where you are today. A member of our team will follow up — usually within one business day.
Or reach us directly
Official contact information
Legal name
Clairo Care LLC
Mailing address
199 E Montgomery Ave, Rockville, MD 20850
Phone
Support for the CareBridge app
Office hours
Monday to Friday, 9 AM to 5 PM Eastern
CareBridge app help
CareBridge is the app Clairo caregivers, families, and office staff use for schedules, shifts, and care records. You sign in with a six-digit code we email you.
If your sign-in code does not arrive, check your spam or junk folder, give it a minute, then request a new code. Codes expire a few minutes after they are sent, so always use the most recent one.
If it still does not work, or you are locked out, call the office at (240) 621-1353 or email hello@clairo.care and someone will help you. Read our Privacy Policy for what the app collects and why.
Real people. Real support.
A named coordinator, not a call queue.
While you wait
Traditional services
What changes when families get more say in the care team.
Read more →Self-Directed Services
Keep what you value about self-direction and understand your options.
Read more →Wages & benefits
What Clairo pays caregivers, and why the model is built that way.
Read more →Every participant's plan, authorizations, services, and circumstances are different. Nothing on this site is regulatory guidance, and Clairo cannot guarantee eligibility, particular services, or particular wages for any individual.