Careers · Open position · Washington, DC

Product & Operations Manager

Help scale a fast-growing Medicaid care provider that’s fixing how disability care works.

  • Washington, DC — remote to start
  • Full-time · part-time OK to start
  • Pay: depends on experience
  • Start: ASAP

About Clairo Care

Fixing how disability care works

What we do

Clairo Care is a licensed Medicaid provider in Maryland serving people with developmental disabilities. Families choose who cares for their loved one — often a parent or sibling — and we employ those caregivers, handling HR, payroll, and compliance, with care paid for through the state’s Medicaid program. Families manage everything in our app, and because our software keeps overhead low, more of every dollar goes to caregivers.

What we’re solving

Maryland’s disability care system is broken for the people who rely on it. Families face unreliable providers, stacks of paper forms, and new state rules cutting caregiver pay by up to $10/hr, which hits family caregivers hardest. We’re disrupting it and fixing it in a way that works for everyone:

Families and caregivers get better pay, stability, and real choice over who provides care.

Case managers, nurses, and behaviorists get a provider they can count on and one central place where each person’s care data is collected.

The state gets centralized, auditable records, verified hours, and credentialed, trained caregivers — instead of scattered data and fraud concerns.

Why we’re built to disrupt

Demand is outpacing our team.

Up to $10/hr

Caregiver pay cuts we offset

With our employment structure

60% higher

Caregiver wages

Than the Maryland average

$0 → $120K

Monthly recurring revenue

In 6 weeks

7 → 300

Families served

Today → summer 2027

Our model lets us offset the state’s pay cuts for the families we serve. We’re making waves in Maryland, and demand is outpacing our team. That’s where you come in.

About the role

High ownership, working directly with leadership.

Join a small early team in a high-ownership role working directly with leadership. Your top priority is making our app usable, efficient, and functional for families and caregivers, grounded in user research. Alongside that, you’ll implement AI tools and automations that improve our systems, support compliance and state expansion, build financial models, and help lead a growing team — with potential travel to build our Latin America support teams. Expect the role to evolve constantly as we automate and systematize.

Who we’re looking for

AI-Native Builder

You ship real tools with AI, fast

Product Instincts

Sharp UX judgment and user empathy

Systems Thinker

You turn messy processes into systems

Regulatory Fluency

At home in regulated environments

High Ownership

You thrive without a playbook

Financial & Business Fluency

You know the numbers that matter

Built for startup operators and product builders who want real ownership and work that matters.

How to apply

Ready to make an impact?

Email us these three things:

  • Your resume
  • A short note on why this role excites you
  • Something you have built or improved for the people who use it: a product, tool, or process

Send it to

logan.stone@clairo.care

Subject: Application: Product & Operations Manager